Privacy Policy

Last Updated: February 10, 2026

At NANNAK, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines what information we collect, how we use it, and your rights regarding your data.

1. Information We Collect

1.1 Information you provide to us

We ask for and collect the following personal information about you when you use our Platform. This information is necessary for the adequate performance of the contract between you and us.

• Account Information: When you sign up, we verify your phone number and may ask for your name and email address.
• Profile and Car Information: To book services, we collect your car details (make, model, plate number) and location data.
• Payment Information: We collect payment details to process transactions securely for the services you book.

1.2 Information we collect automatically

• Geo-location Information: We collect precise location data to deliver services directly to your parked vehicle.
• Usage Information: We collect data about how you use our app and website to improve our services.
• Device Information: We collect information about the device you use to access NANNAK, such as IP address and device model.

2. How We Use Your Information

We use the information we collect to:

• Provide, improve, and develop the NANNAK Platform.
• Process your service requests and payments.
• Communicate with you about your orders and account.
• Ensure the secuity of our platform and prevent fraud.

3. Sharing Your Information

We do not sell your personal data. We may share your information with:

• Service Providers: Third-party companies that help us provide our services (e.g., payment processors, map services).
• Legal Requirements: If required by law or to protect our rights and safety.

4. Your Rights

You have the right to access, correct, or delete your personal information. You can manage your information directly in the NANNAK app or by contacting our support team.

5. Changes to This Policy

NANNAK reserves the right to modify this Privacy Policy at any time. We will notify you of any changes by posting the new policy on this page.

If you have any questions about this Privacy Policy, please contact us at support@nannak.com.